Terms of Service

Last updated October 10, 2026

The service

[LLC legal name] (doing business as AckHarbor™ / AckHarbor™ Academy) offers online self-paced, self-study training on healthcare interface standards. Course content is for education only. It is not medical, legal or compliance advice.

Your account

Keep your password private. One account is for one person. Do not share access or redistribute course materials.

Purchases and tracks

You can buy the HL7 v2 track ($249), the FHIR track ($249), or both ($399). Prices are in US dollars. Each is a one-time payment, not a subscription, and includes 6 months of access from the date of purchase. Access is for the purchaser only and covers the track(s) you paid for. Refunds follow the Refund Policy.

Access period and renewal

Each purchase gives 6 months of access from the purchase date. Purchases do not renew automatically. Near the end of your access we may offer a 6-month extension; buying it adds 6 months from your current end date (or from the purchase date if access has already ended). Upgrading from one track to both tracks charges only the difference and ends on the same date as the track you already own.

Promotions

Promotion codes apply as stated where offered, including any end date or quantity limit, and cannot be combined: one discount applies per purchase.

Team, company and university purchases

Any team or company can buy seats. Team purchases are for the number of seats bought. The buyer assigns each seat to one named person by email; each seat gives that person 6 months of access from the purchase date. Unclaimed invites can be reassigned. Seats cannot be shared. Larger purchases (25+ seats) and university licenses are agreed separately in writing.

Refer and Earn

You may share your personal referral link. A friend who makes a first purchase through it gets the discount shown on your dashboard. When their payment completes, you receive the reward you chose: account credit toward future purchases, or extra months of access. Rewards have no cash value, are never paid out in cash, and cannot be transferred. You cannot refer yourself, including through another email address, and admin or staff accounts are not eligible. Rewards are limited per year as shown on your dashboard. We may withhold or reverse rewards for refunds, chargebacks, fraud or abuse. If you share your link publicly, say that you earn a reward when someone buys through it.

Certificates

When you finish every step of a track you can request a certificate of course completion with a public verification link. It is not an HL7 International certification or credential, and it does not mean HL7 International endorses you or this course.

Reviews

If you submit a review, we publish it only with your consent, show the display name you choose, and note if you received anything of value (for example free access or referral rewards). We do not edit the meaning of reviews or publish only positive ones. You can ask us to remove your review at any time.

Free Sandbox

The free Harbor Engine Sandbox is covered by its own End User License Agreement.

No guarantees

The course builds skills and exam readiness. We do not guarantee employment, certification or any exam result. The course is not affiliated with HL7 International or any certification body, and completing it is not an official HL7 certification.

Educational use only

The labs, Harbor Engine, sample messages, mappings and any configuration you build are for practice. Do not use them in production systems or for patient care.

Fictional data

All hospitals, systems, patients and providers in the course are fictional. Never paste real patient information (PHI) into the labs or the AI tutor.

AI tutor and AI voices

Harbor Tutor is an AI study assistant, and video narration and spoken tutor answers use AI-generated voices. It can make mistakes, so check important points against the lessons and the official standards from HL7.org. Its answers are not professional, legal or medical advice.

Ownership

Course text, videos, labs and images are original works of [LLC legal name] doing business as AckHarbor™ Academy. You may use them for your own study.

Third-party code systems

This material contains content from LOINC (http://loinc.org). LOINC is copyright © Regenstrief Institute, Inc. and the Logical Observation Identifiers Names and Codes (LOINC) Committee and is available at no cost under the license at http://loinc.org/license. LOINC® is a registered United States trademark of Regenstrief Institute, Inc.

The course shows a few LOINC codes (for example 10839-9) as examples, with LOINC display names. The course does not include SNOMED CT® codes. SNOMED CT is mentioned by name only. In the United States, using SNOMED CT content requires a UMLS license from the U.S. National Library of Medicine.

Changes and contact

We may update these terms and will post changes here. Questions: email support@ackharbor.com.

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